DIGITAL EMPLOYEE
Promotion / Outreach
Plans and runs approved campaigns for existing audiences across the channels you enable — consent, opt-out and approvals first.
Campaigns & audiences
ConceptWhat it does
- Campaign audiences built from consented contacts
- Sequencing across Email, SMS or Voice when enabled
- Approval of campaign content before anything is sent
- Opt-out and suppression honoured across the workspace
Typical use cases
- Retail promotions
- Event and seasonal campaigns
- Customer re-engagement
Channels
Email (planned)SMS (planned)Voice (planned)
Capability tiers
Basic, Medium and Premium. Final tier contents are confirmed at launch. How packaging works
Boundary
Campaign design, consent rules and packaging are still being defined. Nothing is sent without approval.
Concept. On the official roster as a concept. Design is still being defined.
WHERE THIS FITS
Promotion / Outreach in practice
A solution built around this role, among others.
THE FULL ROSTER
Other Digital Employees
Each role works independently, at its own capability tier — mix the ones your business needs.
PRE-LAUNCH
Not sure Promotion / Outreach is the right place to start?
Tell us about your business and we will suggest where a Digital Employee would help first.