Pre-launch

GLAION is in controlled testing. Platform access is limited to approved testers. Request access

GLAIONDigital Workforce · By TalosNexa

DIGITAL WORKFORCE · BY TALOSNEXA

Digital Employees that do real work. You stay in charge.

GLAION gives your business specialized Digital Employees — for appointments, reception, sales, support and growth — that work inside the knowledge, permissions and approvals you define.

Request a demoMeet the Digital Employees

In controlled testingOur first Digital Employee, Appointment, is in controlled testing with approved pre-launch testers.

The GLAION Digital WorkforceThe GLAION platform at the centre coordinates seven Digital Employees — Growth, Promotion / Outreach, Sales / Order, Support, Appointment, Reservation, Reception — which reach customers through shared channels: Widget, Portal, Email, SMS, Voice, Calendar.GLAIONPLATFORMWidgetPortalEmailSMSVoiceCalendarGrowthPromotionSalesSupportAppointmentReservationReception
In controlled testing In development Planned / concept

WHAT IS A DIGITAL WORKFORCE?

Not a chatbot. A team of specialized roles, on one controlled platform.

A Digital Workforce combines Digital Employees that each own a clear job with the channels, safeguards and policies they share. You decide what each one may do.

Digital Employees

Specialized roles — Appointment, Reception, Support and more — each with its own job, knowledge and limits.

Shared channels

Website widget, hosted customer page, email, SMS and voice, attached to the Employees that need them.

Platform services

Workspace isolation, roles and permissions, approvals, verification and audit, shared by every Employee.

Your policies

Availability, approvals, escalation and communication rules you configure, inside safe platform limits.

HOW DIGITAL EMPLOYEES WORK

From role to results in five controlled steps.

  1. 01

    Choose a role

    Pick the Digital Employee that matches the work — guided by your industry and needs.

  2. 02

    Teach your business

    Add services, FAQs, approved answers, and what it must never say or do.

  3. 03

    Connect channels

    Embed the website widget, share a hosted page, and connect calendars or systems.

  4. 04

    Set the controls

    Decide what needs approval, when to hand off to a person, and who can see what.

  5. 05

    Operate & review

    Every action is recorded, so your team can see what happened and why.

See how it works in detail

BUSINESS BENEFITS

Built for work that has to be done right.

Capacity without new headcount

Routine front-office and follow-up work gets done consistently, so your people focus on the work only they can do.

Answers grounded in your business

Digital Employees work from the knowledge you approve and the systems you connect. When something is unknown, they say so.

Nothing invented

Prices, stock and availability come from your authoritative systems. If they are unavailable, the Employee falls back safely instead of guessing.

You stay in control

Approvals, escalation and audit are part of the platform, not an afterthought.

Start small, grow by role

Add Employees one at a time and choose a capability tier for each — no fixed bundle.

Predictable usage

Voice and SMS are planned as metered modules with visible usage and limits you control — never unlimited by default.

FEATURED DIGITAL EMPLOYEES

Start with the role you need most.

Seven roles are on the official roster. Each shows its real status — we never present planned work as available.

In controlled testing

Appointment

Bookings, changes & reminders

Lets customers find a real available slot and book it, with changes and cancellations protected by a verification code.

Learn about Appointment
Planned

Reception

First-line front desk

Understands what each caller or visitor needs, gives approved basic information and routes them to the right person or Digital Employee.

Learn about Reception
In development

Growth

Prospecting & qualification

Finds and qualifies the right prospects, prepares the next message and keeps follow-up consistent — with a person approving every external message.

Learn about Growth

See all seven Digital Employees

USE CASES

Where businesses start.

Freelancers & professionalsYou are the business. Every call, booking and follow-up competes with the work you are actually paid for.Small & medium businessesCustomers expect fast answers across website, email and phone, but adding staff for every channel does not scale.EnterpriseAutomation has to respect security reviews, approval chains, data boundaries and existing systems of record.Service appointmentsPhone tag, double bookings and no-shows cost time and revenue.Retail & e-commerceProduct questions, order status and returns arrive at all hours and pile up in the inbox.Customer supportRepetitive questions crowd out the cases that genuinely need a person.Reception & communicationMissed calls and unanswered messages are missed business.

SECURITY & HUMAN CONTROL

Capability, with boundaries you set.

Every workspace is isolated. Every person and Digital Employee has explicit permissions. Consequential actions can require approval by a different person, and every important step is recorded.

How we protect your business
  • Isolated workspacesYour data and configuration are separated from every other customer at the database level.
  • Independent approvalsThe person who requests a sensitive action cannot also approve it.
  • Escalation to peopleOut-of-scope or uncertain requests go to the right person, with context.
  • Auditable activityKey actions, approvals and outcomes are kept as a reviewable history.

PRE-LAUNCH

See where a Digital Workforce fits your business.

Tell us about the work you want to extend. We are running a controlled pre-launch with a small group of businesses.

Request a demoAsk for tester access